January 14, 2011
The C.I.A. Services Seminar Series

We are very pleased to announce our 2011 seminar series schedule for our Bandera Office. C.I.A. Services has been conducting educational seminars for community association leaders for eight years and 2011 is the first year we are offering seminars in the San Antonio area. We always receive positive feedback on the content and presentation. Our goal is to provide timely and convenient educational opportunities to help you succeed in your community role. Here is the line up for the C.I.A. Services Seminar Series.

    • Board Member Orientation
    • Understanding Collections & Financial Reports
    • Practical Deed Restriction Management
    • Essentials of Architectural Control
    • Advanced Topics for Board Members
    • The Super-Budgeting Process
    • Facilities, Contracts & Maintenance

Seminar descriptions and schedules are attached and posted on our web site. Each seminar begins at 6:00 p.m. and lasts two hours. We provide deli sandwiches so you won’t have to rush home for dinner before the seminars. In 2011, the seminars will be free! The knowledge and insight you will gain will be well worth your time.

Our classes are small to ensure that your specific questions or challenges can be addressed. Space is limited and advance registration is required. To register, please call 210-490-0000 or send an email to seminars@ciaservices.com . We’re excited about offering this training opportunity to you and hope you are able to attend some of the upcoming seminars. Please feel free to call if you have any questions, comments or suggestions.

Ralph A. Troiano
President

Our seminars are not a solicitation for business. Although we manage communities and would be happy to talk to you about our services if you are interested, our seminars are an “advertisement-free zone”. Employees of other management company have attended and are very welcome at our seminars. Our seminar series is provided as an educational opportunity to increase your knowledge and skills as a community leader.

Board Member Orientation

January 26, 2011 (Wednesday), 6:00 p.m. - Bandera Office

July 28, 2011 (Thursday), 6:00 p.m. - Bandera Office

This seminar is a must for all new Board members and a great refresher for seasoned veterans. It will help you get up to speed quickly by understanding your responsibilities and authorities. We’ll review the documents and laws that govern the way you do business. We’ll give you an overview of the governing documents, basis of authority, organizational roles, responsibilities & authorities, conduct of meetings, and we’ll cover insurance and taxes.

Understanding Collections & Financial Reports

February 22, 2011 (Tuesday), 6:00 p.m. - Bandera Office

The first half of this seminar will cover all the steps involved in successful assessment collections. Since not everyone pays on time, we’ll get into late fees, liens, payment plans, bankruptcy and all the legal remedies. The second half of the seminar deals with reading and understanding your financial reports. We’ll trace the flow of money throughout the reports so you’ll never be in the dark when staring at all those numbers.

Practical Deed Restriction Management

March 24, 2011 (Thursday), 6:00 p.m. - Bandera Office

Deed restriction management is one of the most difficult tasks handled by homeowners associations because it involves subjective decisions, homeowner’s property and emotions. This seminar covers the steps in deed restriction management and how a process can contain “intelligence” and common sense. We discuss the relation between deed restrictions and architectural control and give you examples of well crafted guidelines. We’ll provide the best approaches for handling the toughest problems. Practical deed restriction management requires clear communications and reasonable requirements.

Essentials of Architectural Control

April 20, 2011 (Wednesday), 6:00 p.m. - Bandera Office

Your governing documents provide authority to regulate design and appearance of any construction, improvements or alterations within the community. This is a powerful authority with an obligation that it be used sensibly. This seminar will explain the range and limits of this authority, demonstrate the role of architectural guidelines, describe the interplay between deed restrictions issues and architectural issues, and touch on handling the tough problems.

Advanced Topics for Board Members

May 17, 2011 (Tuesday), 6:00 p.m. - Bandera Office

After you’ve been on the Board a few months or a few years, you realize that some things are pretty complicated. This seminar has a heavy legal and legislative orientation. We’ll dissect the lawsuit process, review foreclosures and bankruptcies, and discuss significant portions of the Texas Property Code and federal law. After all the legal stuff, we’ll touch on aspects of “risk management” which includes insurance, reserves and budgeting concepts.

The Super-Budgeting Process

August 25, 2011 (Thursday), 6:00 p.m. - Bandera Office

September 20, 2011 (Tuesday), 6:00 p.m. - Bandera Office

“Super-Budgeting” is our term for preparing a comprehensive long term budget and business plan. This isn’t something you do on the back of an envelope an hour before the budget meeting. We’ll break the process down into understandable components and show you how assets and reserves fit into the picture. We’ll start with a simple question that very few people can answer correctly: “How much money should our Association have in the bank?” By the end of the seminar, you’ll know the correct answer for your Association. This is a critical seminar to take before you start looking at budgets.

Facilities, Contracts & Maintenance

October 19, 2011 (Wednesday), 6:00 p.m. - Bandera Office

If you don’t know the difference between a vacuum breaker and a vacuum head and you’re not comfortable wandering around a swimming pool pump room, then this seminar is for you. We’ll review your major facilities and equipment including irrigation systems, pool mechanical equipment, gate operators and explain how they work (and fail). We’ll move onto the essentials of bidding major contracts. When we’re finished, you’ll be talking like a skilled contractor!


 

Seminar

Date

Time

Location

1

Board Member Orientation

01/26/11 - Wednesday

6 – 8 pm

Bandera

2

Understanding Collections & Financial Reports

02/22/11 - Tuesday

6 – 8 pm

Bandera

3

Practical Deed Restriction Management

03/24/11 - Thursday

6 – 8 pm

Bandera

4

Essentials of Architectural Control

04/20/11 - Wednesday

6 – 8 pm

Bandera

5

Advanced Topics for Board Members

05/17/11 - Tuesday

6 – 8 pm

Bandera

6

Board Member Orientation

07/28/11 - Thursday

6 – 8 pm

Bandera

7

The Super-Budgeting Process

08/25/11 - Thursday

6 – 8 pm

Bandera

8

The Super-Budgeting Process

09/20/11 - Tuesday

6 – 8 pm

Bandera

9

Facilities, Contracts & Maintenance

10/19/11 - Wednesday

6 – 8 pm

Bandera